• Bell Relay Service is a communication link over the telephone between Deaf and hearing people
  • To talk to a deaf/hard of hearing person through the Bell Relay Service call 1-800-855-0511
  • Give the name, area code and telephone number of the person you are calling
  • Speak slowly so the operator can type what you are saying
  • The operator will place the call and tell you to go ahead when the person you are calling answers
  • Deaf/hard of hearing people dial 711 for the Bell Relay Service operator
Program: Canadian Hearing Services - Northern Ontario - Get SET
Organization: Canadian Hearing Services - Northern Ontario
Canadian Hearing Services - Northern Ontario - Northern Ontario
Phone Numbers: 1-866-518-0000 Ext 4220
TTY: 1-877-215-9530
Fax: 1-833-842-4255
Email: literacytraining@chs.ca
Website: eopg.labour.gov.on.ca/en/programs/get-set-skills-education-and-training/#get-set-program-service
Address:
271 Spadina Rd
Toronto, ON
M5R 2V3
Street
Address
:
Thunder Bay
Location: No physical location - mailing address only
Accessibility:
Wheelchair Accessible
Hours: Mon-Fri 9 am-12 noon, 1 pm-5 pm; evenings available dependent on learner and practitioner availability
Service Description: Literacy and Basic Skills training, including numeracy, digital, communication and interpersonal skills
  • helps learners prepare for employment, apprenticeship, secondary-school credit, post-secondary education and greater independence
Services support programming for Deaf, Anglophone, Francophone and Indigenous learners



Fees: None
Application: Assessment required at intake; Call to arrange assessment
Eligibility / Target Population:
  • Ontario adults who are Deaf, deafened, or hard of hearing, aged 18 and older, who are employed or unemployed and receive income support, and who have reading, writing, and math skills below the Grade 12 level

  • Must have facility in English or in American Sign Language (ASL)
Languages: English ; American Sign Language
Language Notes: available upon request ; available upon request
Area Served: City of Thunder Bay
See Also: Deafness and Hearing Loss
Life Skills for People with Disabilities
Last Updated: 12/17/2025
Service Profile Web Address: eng/displayService.aspx?id=141002

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