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Program: Kenora - Head Office - Mental Health Counselling and Therapy  
Organization: FIREFLY
Phone Numbers: 1-800-465-7203
Fax: 807-467-5553
Email: info@fireflynw.ca
Website: www.fireflynw.ca/services/mental-health-counsellin...
Address:
820 Lakeview Dr Unit A
Kenora, ON
P9N 3P7
Location:
  • Located at Lakeview Dr across the street from Dairy Queen
  • Closest intersection is at Lakeview Dr and Belle Ave
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 8:30 am-4:30 pm
Service Description: Provides programs and services with a focus on improving emotional, physical and developmental services for children, youth, adults and their families

Provides services for families of children and youth who are struggling with social, emotional, or behavioural issues that include assessment, individual, group and family counselling, caregiver support, skills development, consultation and parent education
Enhanced Early Years Mental Health Services include:
  • Offering family-based interventions and play-based therapy aimed at building stronger family relationships
  • Assisting family and caregivers support to develop new skills and techniques to support their child, offer additional resources and provide both internal and external referrals for other services
  • Providing individual early years counselling and therapy

Fees: None
Application: Call Centralized Intake, email intake@fireflynw.ca or visit the Get Services Now page here
Eligibility / Target Population: Children and youth 17 years of age and younger who are experiencing social, emotional or behavioural difficulties and their families
Languages: English * French
Area Served:
Kenora and Rainy River  
See Also: Mental Health for Children and Youth

This information was last completely updated on February 24, 2026

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© 2026, 211 Ontario North – Lakehead Social Planning Council

Updated February 24, 2026
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